Office Hours
Donaldson campus:
Monday - Wed: 7 A.M. to 4 P.M.
7 A.M. to 6 P.M. ( when classes are in session).
Thursday: 6 A.M to 3 P.M.
Friday: 7 A.M. to 4 P.M.
Airport campus:
Monday - Thursday: 7:00 A.M. to 4:00 P.M.
Contact Information
• Donaldson: Room 115 • Airport: Room 109F
Email: IT@HelenaCollege.edu Main IT Phone: 406-447-6960
Open a help desk ticket by sending an email to ithelp@helenacollege.edu
The IT Office at Helena College is responsible for maintaining the Computer labs for students, the network for server and internet access, and to provide technical assistance. We provide the following services:
- Creating and maintaining all system accounts
- Creating and maintaining email
- Assisting with Audio and Visual aids including Smart rooms
- Assisting with wireless connectivity
- Updating information changes (name, password, etc.)
** Banner Monthly Maintenance is usually the first Monday of the month **
Important Information
For Students:
For Staff/Faculty:
- Faculty/Staff FAQ's and Tutorials
- Cisco 8945 telephone basic features document
- Cisco Unity Voice Mail instructions
- Check your password strength
- How to set up Multi-factor authentication
Forms
Specifically MSU Information
If you need to contact the University of Montana IT Department's web site or call the service desk (406) 243-4357
To look up your University of Montana NetID: https://winapps.umt.edu/winapps/adminfin/netid-lookup